• GST and QST are not included.
• 100% of the reservation amount will be charged to your credit card on the day of booking.
• The total amount of the reservation is non-refundable, but if you need to cancel, to access a refund, please subscribe to the cancellation protection available in the final step of the reservation.

By completing their reservation, customers accept the following points:

• Activities at stopovers are not organized by Relais Nordik, which is not responsible for the cancellation of these activities in the event of delays, temperature, or too short a time at the dock. In the event of a cancellation, if the customer has subscribed to the Protect Group cancellation protection available in the last step of the reservation, the procedures must be followed to recover the refund. The customer agrees to communicate directly with Protect Group if the cancellation protection was purchased before departure. If the customer has not subscribed to Protect Group, in the event of cancellation, Voyages Coste holds a travel agent license and when excursions are canceled for reasons beyond the control of Voyages Coste, the customer must make a claim directly to FICAV, the Compensation Fund for a Customer of a Travel Agent: :  Réclamation des clients d’un agent de voyages (gouv.qc.ca)

Bella Desgagnés: River Discovery on the North Shore

• GST and QST are not included.
• 100% of the reservation amount will be charged to your credit card on the day of booking.
• 49 days or more before the departure date: 15% fee or $350 per passenger.
• 48 to 28 days before departure: A travel credit valid for 1 year or the possibility to change the departure date, minus a 5% reservation fee, with a minimum of $150.
• Less than 27 days: No credit, no refund, no modification. We recommend purchasing travel cancellation insurance.
• Coste Travel strongly recommends purchasing travel insurance and cancellation protection available in the final step of the reservation.

By completing their reservation, customers accept the following points:

• The Bella Desgagnés schedules displayed are for information purposes only. The schedule depends on the quantity of cargo to be loaded and unloaded, as well as the weather
• Relais Nordik may at any time and without prior notice, modify the schedule, destination and route of the ship, without being liable for any damage suffered by the passenger, including economic loss.
• Accommodation and catering costs are the responsibility of the customer, before and after the trip, even in the event of a delay
• For safety reasons, in order to travel on the Bella Desgagnés, you must be able to move without the assistance of another person, to get to the meeting points.

Île Blanche Snowmobile Package

• Accommodation taxes, GST, QST are not included.
• 100% of the amount will be charged to your credit card on the day of booking.
• No refunds will be given.
• Coste Travel assumes no responsibility for poor weather conditions or other conditions beyond its control.
• If you need to cancel (illness, flight delay, accident, home disaster, etc.), to access a refund, please subscribe to the cancellation protection available in the final step of the reservation.

Snowmobile Packages: Route Blanche, Côte-Nord Adventure, and Taïga Weekend – Eco-Discovery Adventure

• Accommodation taxes, GST, QST are not included.
• A non-refundable deposit of $100 will be charged to your credit card on the day of booking to cover Coste Travel’s administrative fees.
• If, on the day of your departure, the Québec Federation of Snowmobilers does not confirm the opening of the TQ3 or, for the Route Blanche, if the Ministry of Transport does not confirm the opening of the Route Blanche, your deposit is transferable to a later departure date in 2025 or to a 2026 snowmobile package departure date.
• The balance of the non-refundable reservation amount will be charged to your credit card on February 16, 2025.
• If after February 16 you need to cancel (illness, flight delay, accident, home disaster, etc.), to access a refund, please subscribe to the cancellation protection available in the final step of the reservation.

For packages that include one or more flights:

• Accommodation taxes, GST, and QST are not included.
• 100% of the reservation amount will be charged to your credit card on the day of booking.
• The total amount of the reservation is non-refundable, but if you need to cancel, to access a refund, please subscribe to the cancellation protection available in the final step of the reservation.

For packages that do not include flights:

• Accommodation taxes, GST, and QST are not included. 100% of the reservation amount will be charged to your credit card on the day of booking.
• The total reservation amount minus $150 Coste Travel administrative fees is refundable up to 60 days before the arrival date. Less than 60 days, no refund.
• Sépaq Anticosti packages: no modifications or cancellations less than 60 days in advance. Less than 60 days, no refund.

Accommodation and Car Rental Reservations

• Accommodation taxes, GST, and QST are not included. 100% of the reservation amount will be charged to your credit card on the day of booking.
• 30 days before the arrival date: the total amount of the reservation minus $30 Coste Travel administrative fees is refundable.
• Less than 30 days before the arrival date: no refund. Please subscribe to the cancellation protection available in the final step of the reservation.

Flight Reservations

• GST and QST are not included.
• 100% of the reservation amount will be charged to your credit card on the day of booking.
• The total amount of the reservation is non-refundable.
• If you need to cancel, to access a refund, please subscribe to the cancellation protection available in the final step of the reservation.

Manuvie and Protect Group Insurance

• GST and QST are not included.
• 100% of the protection amount will be charged to your credit card on the day of booking.
• The total amount of the protection is non-refundable.